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Regulations
New working schedule
Dear users, we are happy to announce that from now on the call center and online support of Idram will operate with new work schedule. From 01.10.2019 the call center and online support will be available from Monday to Friday 8:00AM to 02:00 AM and on weekends from 9:00 AM to 10:00 PM.
Changes in the September 21 working schedule
Dear users, We are informing you that September 21 is a non-working day. On this day, the head office of the company will not work. The branches of Arshakunyats, Komitas City, Ohanov City, as well as the Contact Center and Technical Support Center will operate according to the usual schedule. The terminal's call ce...
Attention
Dear users, Due to technical problems at Gazprom Armenia on September 10 and 11, while making utility payments with the Idram mobile app and website, gas payments were made in part. The amount of outstanding transactions has been transferred back to your Idram account. Please check and re-execute the transaction if n...
Transfers from Idram to Bank Cards are again available
Dear users, We are pleased to announce that the technical issue has been resolved and transfers from Idram to Bank Cards are again available. Again, we apologize for the inconvenience.