Call
(+37460) 700 700
Visit us
Map
Forgot password?
Sign Up
Delete group with all its records?
Top up
Pay
Transfer
Top up
Pay
Transfer
User rights

Claims about services provided by the company are satisfied according to Appendix 9 of Charter 8/03 "Publication of data by banks, credit organizations, insurance brokers, investment organizations, the Central Depository and payment and settlement organizations, engaged in money transfers", from June 2, 2009 by the decision N 166-Ն of the Central Bank Board, and Appendix 2 of the Central Bank Board’s decision N 225-Ն from July 28, 2009.

Appendix 9 – 1
Appendix 9 – 2
Appendix 2 – 1
Appendix 2 – 2

You can send your complaints in both electronic and paper form to e-mail and postal addresses, which are mentioned in "Contacts" section.

The possible errors, complaints and disputes can be resolved according to the procedure.

You can find the claim form below:

Complaints form

Those clients, who are physical entities have the opportunity to present their claims and complaints on transactions between the client and the company, to the mediator of the financial system.

ACBA-Credit Agricole Bank’s loan repayments
ACBA-Credit Agricole Banks debtors can now make their regular payments via Idram Mobile Wallet and Idram terminals. The transfer of payments is made instantly.Commissions are paid at the terminal of 200 AMD, with a mobile application of up to 15,000 - 100 AMD,15,001-35,000 - 200AMD,35,001-60,000 - 300 AMD,60,001 և ավե...
Inecobank CJSC will stop the cooperation related to the online payment services with IDRAM LLC
Dear users, We are informing you that Inecobank CJSC will stop the cooperation related to the online payment services with IDRAM LLC from February 1, 2019. By evaluating high-quality customer service, IDRAM will enable borrowers of Inecobank CJSC to make their loan payments through IDRAM in an offline mode, thus the ...